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Guest feedback for operations coordinators

The operations coordinator sees guest ratings and comments by building, unit and host, and files each comment for the next inspection.

Operations coordinatorOn a computer7 steps
Open Guest feedback from the menu.Set the period to 30 days to see how things stand lately.Guest comments sit below the tables; open the review for the water heater report.Choose a management category; here it is about amenities.Leave a note on what to check at the next inspection.Save it; a single guest comment is never grounds for a penalty.The management category and note now show beside the guest's comment.

Open Guest feedback from the menu.

Step by step

  1. 1

    Open Guest feedback from the menu.

    Open Guest feedback from the menu.
  2. 2

    Set the period to 30 days to see how things stand lately.

    Set the period to 30 days to see how things stand lately.
  3. 3

    Guest comments sit below the tables; open the review for the water heater report.

    Guest comments sit below the tables; open the review for the water heater report.
  4. 4

    Choose a management category; here it is about amenities.

    Choose a management category; here it is about amenities.
  5. 5

    Leave a note on what to check at the next inspection.

    Leave a note on what to check at the next inspection.
  6. 6

    Save it; a single guest comment is never grounds for a penalty.

    Save it; a single guest comment is never grounds for a penalty.
  7. 7

    The management category and note now show beside the guest's comment.

    The management category and note now show beside the guest's comment.